Featuring Lollo and Allan

Brief Background on the Contractor

Lollo and Allan Electrical is increasingly becoming involved in electrical installation work in various locations across Australia and is a highly diversified electrical contracting company based in Townsville, Queensland.

On any given day, field staff can be working on 30 different jobs.

The Problem

The company was averaging a backlog of up to 200 invoices each month due to the rapid expansion of the company over the past two years, which was slowing down cash-flow.

What the company needed was a solution that would speed up the billing cycle and generally improve productivity.

The IMS Solution

All field technicians were issued with an easy-to-use PDA/smartphone allowing them to view their tasks and to record all job related data such as ordering and purchasing materials through to the time and date a task was commenced and completed, via the internet.

This eliminated unnecessary paperwork by eradicating time sheets and job-cards, dramatically streamlining the administration process.

The Benefits to Lollo and Allan

Lollo and Allan estimates its measurable gains as:

100% improvement on turnaround time on invoicing,
150% time saved managing timesheets,
40% time saved by field staff doing paperwork resulting in a
25% increase in billable hours

“IMS ServiceTrack has breathed new life into Lollo and Allan. Everything seems so much easier and we’re more productive than ever before.”
Ray Betteridge, Director
Lollo and Allan

For the full story read the case study of Lollo and Allan Electrical at i-man.com.au