Featuring Velocity Electrical

Brief Background on the Contractor

Velocity Electrical, based in the Sydney suburb of Chippendale, is a commercial and industrial installation and maintenance contracting company servicing the greater metropolitan area as well as Sydney’s northern suburbs.

About five years ago, due to an upswing in the economy and the subsequent growth in his business, Velocity Electrical could no longer run as a one-person operation and proprietor Michael Brewitt began taking on more staff.

The Problem

Michael was finding it difficult to manage the mountain of paperwork in the office as well as keep track of his field staff.

Timesheets often didn’t reconcile with the job done and the time on the job was often grossly underestimated due to field technicians not completing their timesheets as they completed jobs.

The IMS Solution

A great fan of new technology, Michael decided to implement the IMS ServiceTrack job management system.

Jobs keyed into the system are accessed remotely by staff in the field via their PDA/smartphones. Entering the information directly into the system eradicates unnecessary paperwork and reduces the amount of time traditionally spent filling out timesheets.

Recording by field technicians also happens in real time which means that office staff can immediately feed this information into the payroll and general ledger and begin the billing process immediately.

The Benefits to Velocity Electrical

What IMS ServiceTrack has meant to Velocity:

100% turnaround time on invoicing
100% increase in productivity
80% reduction in paper usage
40% increase in billable hours

“IMS ServiceTrack has freed me up to chase new business – including starting a totally new business. It has changed my life!”
Michael Brewitt, Director
Velocity Electrical

For the full story read the case study of Velocity Electrical at i-man.com.au